Lisa Menzel is a Registered Clinical Counsellor with over 24 years of experience across local government, community services, education, corporate, and private sectors. She has worked with individuals and families across the lifespan, addressing mental and emotional health challenges such as anxiety, depression, relationship issues, grief and loss, among other complex challenges.

As a mother of three, Lisa has developed a particular interest in early childhood development, understanding the vital importance of a strong parent-child bond through her personal and professional experiences. She is the author of two picture storybooks designed to facilitate conversations between parents and children, promoting self-awareness, appropriate behaviours, and quality bonding time to foster healthy relationships.

Lisa holds a Bachelor of Arts - Youth Affairs, a Post-Graduate Diploma and a Master of Social Sciences - Human Services Counselling. She is trained in Mental Health Psychological First Aid, and actively engages in professional development in accordance with PACFA guidelines (Reg. 21632). She is also listed on the ARCAP Register (Australian Register of Counsellors And Psychotherapists).

In her private practice, Lisa serves as an Accredited Clinical Supervisor for both individuals and groups of Counsellors. Her extensive experience includes operational management of a team of Telehealth Counsellors at one of Australia’s largest Employee Assistance Program agencies. Through this role, Lisa has developed strong leadership skills that encompass effective communication, strategic problem-solving, and the ability to inspire and motivate her team. Her expertise in EAP products and services, including counselling injured employees, Manager-support and critical incident response, enables her to guide and coach emerging Counsellors with practical insights and a clear understanding of workplace dynamics.

As a Supervisor, Lisa’s approach is collaborative, emphasising the importance of empathy, ethical practice and reflective learning - elements for professional growth, ensuring that her supervisees feel supported and empowered to develop their own counselling style and skills.  

Recently, Lisa returned to the education sector part-time, working as a Student Counsellor, aligning her passion for supporting young people with her commitment to nurturing the mental health and wellbeing of our next generation.

Driven by a genuine commitment to empowerment and dignity, Lisa is dedicated to fostering positive change not only in her clients' lives but also in the professional journeys of those she supervises.